Returns Policy

WHAT can be returned?
Himstr offers easy returns for all purchases except:

  • special sale items
  • underwear
  • socks
  • swimwear
  • electronics

WHEN do items need to be returned by?
Himstr offers a generous, no hassle 30 day returns policy from the date you recieve the item.

WHERE do items need to be returned to?
Please contact us for details on where to return the item.

HOW do customers return items?
A convenient return shipping label is included with your purchase order which can be used to return the item.

SHIPPING for returns?
Customers are responsible for return shipping for items returned due to change of mind or incorrect choice. Exchanges are free both ways.

CREDIT for returns?
You are welcome to request a refund, exchange or store credit for any returned items.

Instore return option?
In store returns are only available by appointment. Please contact us for details and we will be happy to assist.

Packing materials?
Customers are requested to return all items in original packaging with tags and boxes for a speedy refund or exchange.